FAQ
What type of material do you use for the murals? +
Our murals are made of premium peel-and-stick adhesive vinyl, easy to install and remove. We use high-quality materials designed to adhere perfectly to smooth or textured walls.
Can it be installed on cement or textured walls? +
Yes. Our vinyls are designed to stick to cement surfaces, drywall panels, and walls with light to moderate texture.
Can I order a custom size? +
Yes. The designs shown in the store are just examples. You can email us at muraldecoprinting@gmail.com with your wall measurements and desired design, and we will send you a personalized purchase link to complete your order
Can I install it myself or do I need a professional? +
Our murals are designed for easy installation without special tools. We include step-by-step instructions. If you need additional guidance, feel free to contact us.
Can it be removed easily without damaging the wall? +
Yes. The vinyl is removable and does not damage the paint if the wall is in good condition before installation.
How long does it take for my order to arrive? +
Production time is 2 to 4 business days. After shipping, the mural arrives in approximately 3 to 5 business days, depending on your location. You will receive a tracking number by email.
Can I return or exchange my order? +
Each mural is custom-made. Therefore, we do not accept returns. If your product arrives defective or damaged, please contact us within the first 48 hours with photos, and we will resolve it.
What payment methods do you accept? +
We accept Visa, Mastercard, American Express, Discover, as well as payments via Apple Pay and Shop Pay. All payments are processed securely.
Do you ship outside the United States? +
Currently, we ship within the United States and Puerto Rico. For other destinations, you can contact us to explore options.
How can I contact you if I have questions? +
Please email us at muraldecoprinting@gmail.com. We will be happy to assist you with any inquiries about designs, measurements, or the purchasing process.